SHIPPING
Shipping & Returns
How long does it take to receive my purchase?
Many of our pieces are made to order. Once your order is received, we get started right away!
If you need your jewelry sooner, please feel free to reach out to us at shopsj@yahoo.com we’re happy to help when we can.
Each piece is handmade and unique in shape and size — no two are exactly alike.
Return Policy
We offer a 30-day return window from the date you receive your item.
To be eligible for a return, items must be in their original condition with proof of purchase.
To start a return, contact us at shopsj@yahoo.com.
Once your return is accepted, we’ll send you a return shipping label and detailed instructions.
Please note: Items sent back without first requesting a return will not be accepted.
Questions? You can always email us at shopsj@yahoo.com.
Damages & Issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can make it right.
Exceptions / Non-Returnable Items
We cannot accept returns on sale items or gift cards.
Exchanges
Need something different? The quickest way is to return your original item (after approval) and place a new order for the item you want.
Refunds
Once we receive and inspect your return, we’ll notify you about approval.
If approved, refunds will be issued to your original payment method within 10 business days.
Please note: It may take additional time for your bank or credit card to process and post the refund.
If it’s been more than 15 business days since your refund was approved, contact us at shopsj@yahoo.com.
